welcome to the award-winning
welcome to the award-winning
Covid 19 update:Monday 21st December
Since our last update, as always, our focus is all about your salon experience making sure that you leave feeling truly pampered and loving your new hairstyle and colour service, from the moment you enter until we wave you goodbye the teams aim is to make you feel truly special and shine like the true star that you are.
Your salon experience is also about you feeling safe and in these unprecedented times your health and safety are paramount and as you will know we have put in many protocols to ensure you and our team are as safe as can possibly be. A new addition to our cleaning procedures is a monthly touchless disinfection service, having a 99.9% germ kill rate eradicating superbugs including Coronavirus, the product is 100% biodegradable and is environmentally friendly.
In the last few weeks we have been making plans about our phase three when we can all return to the salon as one team and our original working hours with a few changes that we have discovered work for our salon guests and our team, THEN THE NEWS came that from the 26th December for a minimum of three weeks we are temporarily having to close our doors again, although frustrating if it keeps us all safe and well and lets us return to a normal way of life its absolutely the right thing to do.
We will close on Thursday 24th December at 5pm and will reopen on Monday 18th January at 8am, we will have regular updates on our social platforms (Facebook and instagram) to give you our most up to date news.
We have created guidelines to assist you when you visit us.
The salons new Normal!!(for Now)
: To ensure we maximise appointments available, we politely ask that if you must reschedule, you cancel 48 hours prior to your appointment otherwise we may have to charge a cancellation fee.
: our online booking system is now available – click here to make an appointment.
: we will be operating with two teams with different shift patterns.
: styling chairs have been removed to create two-meter social distancing and protective screens have been installed at our backwash and reception areas.
: all our team are provided with PPE equipment.
: we will use disposable towels; all our gowns are single use and will be washed at a high temperature.
: all our equipment will be sterilised using Barbicide or specialised UVA sterilising units.
: hairdressing equipment and styling products will not be shared with other stylists.
: All styling surfaces and chairs will be cleansed then sterilised before being used.
: We will be serving bottled water.
: Magazines and papers are currently unavailable.
How you can help us.
: we would prefer you join us at your exact appointment time to maintain social distancing.
: on entering the salon, we ask you to use our hand sanitiser and read our instructions on our door, we also ask you to use hand sanitizer located in our reception area after taking of coats etc.
: if you need to wear a coat or bring a bag etc, we are asking if you can take care of it yourself and keep it with you, as we will not be able to help you at this time, sanitising gel is provided inside the salon.
: we would like you to wear a face covering at all times during your visit – just to protect you and our team.
: If you would like to purchase retail products your stylist will get these for you, they will then be sanitised and given to you.
: at this time we can only accept payment by debit/credit card.
All of the actions we have taken are because your and our team’s health and safety are paramount.
Throughout the last four months keeping you all informed has been important and I will continue to do so, allowing you to have the latest information based on government guidelines.
I would like to say a huge thank you for all your support and loyalty over the last four months and I have really valued staying in touch with you all during this time.
The team and I are super excited to see you all again.
meet the byron team
principle hair consultant
principal hair consultant
principal hair designer